Customs location and hours
Customs
Locations, telephone numbers, hours and services provided by customs nationwide
Guatemala Central Customs |
| Land Customs, 26 Calle 7-25 zone 11, Guatemala City, Guatemala.Tel. 502) 2329-7070 Ext. 3300 and 3301 |
| Services provided: Administration of Fiscal Warehouses, Free Zones, Internal Customs and ZOLIC Agencies located in the Central Region. |
| Hours of Operation: In administrative area and operational areas from Monday to Friday, from 08:00 to 16:00 hours. |
Central Aviation Customs |
| La Aurora International Airport, 1st. Level, zone 13, Guatemala City, Guatemala. Tel.(502) 2260-6240, (502) 2260-6323, ((502) 2260-6437 Monday to Friday) |
| Services provided: Verification of passenger luggage and imports and exports of merchandise |
| Hours of Operation: In administrative areas: Monday to Friday, 08:00 a.m. to 16:00 p.m. In operational area from Monday to Sunday working 24 hours a day. |
Customs Express Air |
| 15 “A” street and 9a. Avenue in front of Club Aurora zone 13.Tel. (502) 2261-3302, (502) 2261-3299 and (502) 2261-3549 |
| Services provided: Import and Export of merchandise and Courier. |
| Hours of Operation: In the administrative area from Monday to Friday, from 08:00 a.m. to 16:00 p.m. In operational area from Monday to Sunday working 24 hours a day. |
Customs Postal Bales |
| 7a. Av. 11-69 zone 1 2o. Level, El Correo Building Office 203, Guatemala City, Guatemala. Tel.(502) 2230-6336 (502) 4121-1532 |
| Services provided: Customs Clearance of merchandise sent by Postal Service. |
| Hours of Operation: In administrative and operational areas: Monday to Friday from 8:00 a.m. to 16:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m. |
Vehicle Customs |
| Location: 26 Calle 7-25 zone 11, Guatemala City. Tel. (502) 2329-7070 Ext. 3327, 3330, 3331 and 3332 |
| Services provided: Customs clearance of vehicle imports and technical support related to their valuation and classification. |
| Hours of Operation: In administrative and operational area from Monday to Friday from 8:00 a.m. to 16:00 p.m. |
Corinto Integrated Customs |
| Corinto Village, municipality of Omoa, department of Cortés, Honduras. Tel. (502) 2329-7070 Ext. 7411 (administration) – 7410 (resolutions) |
| Services provided: Dispatch of goods (import, export, transit and fyduca), tourists. |
| Hours of Operation: Monday to Sunday, from 05:00 to 22:00. |
Melchor de Mencos Customs |
| Kilometer 557 of the Central American highway number CA-13 Fallabon neighborhood, Melchor de Mencos, Department of Petén. Tel. (502) 2329-7070 ext. 7380 (windows), 7381 (modules), 7382 (Financial administrative assistant) 7384 (administration) |
| Services provided: Dispatch of goods (import, export and transit, authorization of tourist permits and their movements). |
| Hours of Operation: Monday to Sunday from 06:00 a.m. to 21:00 p.m. |
La Ermita Customs |
| Kilometer 229 of the Central American Highway number CA-12. Anguiatú Village, Concepción Las Minas Municipality, Department of Chiquimula. Tel. (502) 23297070, Extensions 7395 to 7399. |
| Services provided: Dispatch of goods (import, export and transit, authorization of tourist permits). |
| Hours of Operation: Administrative area: Monday to Friday, from 08:00 a.m. to 16:00 p.m. In the operational area: Sunday to Tuesday from 05:00 to 24:00; from Wednesday to Saturday 24 hours a day. |
Puerto Barrios Customs |
| 9th 1st Street. Avenue, End of Las Champas Street, Municipality of Puerto Barrios, Department of Izabal. Tel. (502) 2329-7070 Extensions: 7343 Administration, 7340 Administration Assistant, 7362 Modules, 7361 Inspection Ramp (Red), 7342 SAMDA, 7354 Imports, 7350/7351 Shipments and Disembarkations, 7352/7353/7355 Exports, 7348/ 7349 Resources and Resolutions, 7356/7357 Collection and Management, 7363 Partialities, 7358/7359 Archive, 7347 IT, 7346 Centralization and Reception of Documents |
| Services provided: Dispatch of goods (import, export, transit) in the Temporary Customs Warehouse. |
| Hours of Operation: 08:00 a.m. to 20:00 p.m. and 20:00 p.m. to 08:00 p.m. |
Branches |
| Almacenadora Pelícano, SA -ALPELSA – Kilometer 292 Cerro Brujo, Route to the Atlantic in the jurisdiction of Puerto Barrios, Department of Izabal. Tel. —- |
| Services provided: Fiscal Warehouse: Control of receipt and departure of goods, physical inspection, control through bulk fertilizer inventory system in fiscal warehouse. |
| Hours of Operation: From 08:00am to 16:00am |
| Chiquita Guatemala SA Public Customs Warehouse -DAP- Route of the new access to the City of Puerto Barrios, kilometer 292 of the CA9. Tel. —- |
| Services provided: DA declaration arrivals, vehicle confirmation, DI declaration breakdowns, container emptying. |
| Hours of Operation: From 08:00am to 20:00am |
Integrated Customs Hot Water |
| Santa Fe Municipality, Department of Ocotepeque, Honduras. TEL: (502) 2329-7070 Administration Ext. 7421, Merchandise Verification Ext. 7420 and Collection 7422. |
| Services provided: Dispatch of goods (import, export, transit, Fyducas and tourist permits. |
| Hours of Operation: Administrative area: Monday to Sunday, from 08:00 to 16:00. Operational area: Monday to Sunday, from 06:00 to 18:00. Attention to tourists: Monday to Sunday, from 06:00 a.m. to 21:00 p.m. |
El Florido Integrated Customs |
| El florido, Copán Ruinas Municipality, Copán Honduras. Tel. (502) 2329-7070 Ext. 7431-7430 |
| Services provided: Dispatch of goods (import, export, tourists, FYDUCAs and transit). |
| Hours of Operation: Administrative area: Monday to Sunday, from 06:00 to 18:00. Operational area: Monday to Sunday, from 06:00 to 18:00. Attention to tourists: Monday to Sunday, from 06:00 a.m. to 21:00 p.m. |
Customs El Ceibo |
| Kilometer 657.5 of the Departmental Highway number RD-PET-13, of the Municipality of La Libertad, of the Department of El Peten. Tel. (502) 2329-7070 Ext. 7445 |
| Services provided: Attention to Tourist Vehicles, Dispatch of Goods (Import, Export and Transit). |
| Hours of Operation: Monday to Sunday, from 09:00 a.m. to 18:00 p.m. |
Tikal Customs |
| Building “A”. Mundo Maya International Airport. Santa Elena, Flores, Department of El Petén. Tel. (502) 2329-7070 ext.7390 (administration ext.) |
| Services provided: Minor Declarations. |
| Hours of Operation: Administrative area from Monday to Friday, from 08:00 a.m. to 16:00 p.m. |
Customs Santo Tomás de Castilla |
| Inside the Puerto Santo Tomas de Castilla Sea Port on the main street to the dock at Kilometer 298 of the Central American highway CA-9 north, municipality of Puerto Barrios, Department of Izabal. |
| Services provided: Dispatch of goods (import, export and transit, authorization of tourist permits and their movements). |
| Hours of Operation: Administrative areas from Monday to Friday from 08:00 a.m. to 16:00 p.m. Operational areas: Monday to Sunday from 08:00 to 20:00 and from 20:00 to 08:00***. Collection of Extraordinary Service from 22:00 p.m. to 07:59 a.m. |
| Telephone: PBX 2329-7070 Extensions: Administration 7305, 7306, Secretariat 7300, 7301, Administrative Areas, Resources and Resolutions 7310, 7311, Collection 7308, File 7319, Shipments and Disembarkations 7314, 7315 (Manifest Window), Modules 7313, 7316 (Transit Window), 7324 to 7328 (Confirmation-Exit Modules), 7329 to 7332 (Entry Modules), Exports 7312, 7322, Goods Verification 7318, Seizures 7317 |
Delegations: |
| Free Zone of Industry and Commerce -ZOLIC-, KM. 293.5 Santo Tomás de Castilla, Puerto Barrios Izabal, Tel: 2329-7070 Extension: 7335 to 7337 |
| Hours of Operation: 08:00 a.m. to 20:00 p.m. and 20:00 p.m. to 08:00 p.m. |
| Public Customs Warehouse Almacenes de Guatemala, SA. KM 289.5 Agua Caliente Village, Puerto Barrios, Izabal Tel: 2329-7070 Extension: 7339 |
| Hours of Operation: 08:00 a.m. to 16:00 p.m. |
| Livingston Delegation, 2nd Main Street. Level of the Livingston Municipal Building, Izabal. Tel: 2329-7070 Extension: 7555 |
| Hours of Operation: 08:00 - 20:00 |
| Public Special Economic Development Zone -ZDEEP- Miel Verde Route RN-20, Kilometer 127, Aldea Santa Cruz, Rio Hondo, Zacapa. Telephone 2329-7070 Extension 7565 |
| Hours of Operation: 08:00 a.m. to 20:00 p.m. and 20:00 p.m. to 08:00 p.m. |
Tecún Umán Customs I |
| 2nd Av. and 7th street 7-52 zone 2, Municipality of Tecún Umán, Ayutla, Department of San Marcos. Tel. (502) 7776-6001 |
| Services provided: Passage of Tourists and Minor Declarations. |
| Hours of Operation: Office Hours: In the administrative area: Monday to Sunday, from 08:00 a.m. to 22:00 p.m. In the operational area: Monday to Sunday, from 08:00 to 22:00. |
Tecún Umán II Customs Office (Engineer Juan Luis Lizarralde Arrillaga Border Port) |
| Km. 251 Carretera Aldea El Triunfo, Tecún Umán, Department of San Marcos. Tel. (502) 2329-7070 Ext. 6700, 6701, 6702, 6703, 6704, 6705, 6711, 6715, 6716, 6718, 6728 and 6729 |
| Services provided: Clearance of goods (import, export and transit), Tourist Permits and Minor Declarations. |
| Hours of Operation: In the administrative area: Monday to Sunday, from 08:00 to 22:00. In the operational area: Monday to Sunday, from 06:00 to 22:00. |
Customs El Carmen |
| Kilometer 290 of the Central American Highway number CA-2-Occ., El Carmen Village, Municipality of Malacatán, Department of San Marcos.Tel. (502) 2329-7070 Ext. 6770, 6771, 6772, 6773, 6774 and 6775 |
| Services provided: Dispatch of goods (import, export and transit). |
| Hours of Operation: In the administrative area: Monday to Friday, from 08:00 to 16:00. In the operational area: Monday to Sunday, from 08:00 to 20:00. |
La Mesilla Customs |
| Kilometer 336 of the Central American Highway number CA-1-Occ. La Mesilla Village, La Democracia Municipality, Department of Huehuetenango. Tel. (502) 7773-8563, 7773-8670 and Fax : (502) 7773-8563 |
| Services provided: Dispatch of goods (import, export and transit). |
| Hours of Operation: In the administrative area: Monday to Friday, from 08:00 to 16:00. In the operational area: Monday to Sunday, from 06:00 to 21:00. |
Customs Port Quetzal |
| Kilometer 111 of the Central American Highway number CA-9 South, Puerto Quetzal. Municipality of San José, Department of Escuintla. Tel. (502) 23297070 Ext. 6130, 6131, 6140 and 6143. |
| Services provided: Dispatch of goods (import, export and transit). |
| Hours of Operation: In administrative areas: Monday to Sunday from 08:00 to 22:00. The Collection and Management area: Monday to Friday from 08:00 a.m. to 16:00 p.m. and Saturday from 08:00 a.m. to 12:00 p.m. In operational areas: Monday to Sunday, from 8:00 a.m. to 22:00 p.m., extraordinary services are carried out during the hours that users request from the Coordination of Modules, Embarks and Disembarks and Exports. |
Quetzal Container Terminal (TCQ) |
| Zone 1, west of the commercial dock of the farm owned by Puerto Quetzal, Municipality of San José, Department of Escuintla. Tel. (502) 23297070 Ext. 6150, 6153 and 4801. |
Pedro de Alvarado Customs |
| Kilometer 166 of the Central American Highway number CA-2 Or. Pedro de Alvarado City, Municipality of Moyuta, Department of Jutiapa. Tel. (502) 23297070 Ext. 6200 to 6205. |
| Services provided: Dispatch of goods (import, export and transit). |
| Hours of Operation: In the administrative area: Monday to Friday, from 08:00 to 22:00. In the operational area: Monday to Sunday, 24 hours a day. |
New Valley Customs |
| Kilometer 129 of the Central American Highway number CA-8. Caserío Valle Nuevo, Municipality of Jalpatagua, Department of Jutiapa. Tel. (502) 23297070 Ext. 6180 to 6182. |
| Services provided: Dispatch of goods (import, export and tourist permits, due to Salvadoran customs restrictions, full cargo transportation greater than eight tons is not allowed). |
| Hours of Operation: In the administrative area: Monday to Friday, from 08:00 to 16:00. In the operational area: Monday to Sunday, 24 hours a day. |
San Cristobal Customs |
| Kilometer 175 of the Central American Highway number CA-1 Or. San Cristóbal de la Frontera Village, Municipality of Atescatempa, Department of Jutiapa. Tel. (502) 23297070 Ext. 6190 to 6192. |
| Services provided: Dispatch of goods (import, export and transit). |
| Hours of Operation: In the administrative area: Monday to Friday, from 08:00 to 16:00. In the operational area: Monday to Sunday, 24 hours a day. |
